Customer experience

10 Usability Principles to Guide you Through the Web Design Maze

0

Human Factors International has published a set of 10 web usability tips, as follows:

1. Motivate

2. User task flow

3. Architecture — it’s 80% of usability

4. Affordance means obvious

5. Replicate

6. Usability test along the way

7. Know the technology limitations

8. Know user tolerances

9. Multimedia — be discriminating

10. Use a stats package

[Human Factors International]