Boek MOF 4.0: Microsoft Operations Framework 4.0 (Engels)

To succeed in today’s service orientated workplace, IT professionals need guidance that is concise, practical and relevant to their work. I am thrilled to confirm that version 4.0 of Microsoft Operations Framework (MOF) offers this kind of targeted guidance. MOF 4.0 was developed in conjunction with long-time customers and partners to capture proven best practices across a wide variety of IT disciplines and it connects service management concepts to everyday IT tasks and activities.

Version 4.0 expands MOF to address the entire IT lifecycle and support industry recognized standards including ITIL, CoBiT and ISO/IEC 20000. ‘MOF 4.0’ introduces a new structure that emphasizes outcomes, results and roles in a format that is easy to reference.

To help ensure IT professionals get the timely, relevant guidance they need, ‘MOF 4.0’ was designed from the start as a living framework – one that will continue to evolve with contributions from the community. With MOF online, you can participate in forums and blogs, provide feedback and ideas and get support from other IT professionals.