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The ‘ITIL 4: Digital and IT Strategy’ forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
Ideal for digital leaders and aspiring IT leaders who wish to shape IT and business strategy and drive organizational change through:
– a structured and flexible approach for addressing service management challenges
– practical skills for competing with disruption, reshaping strategy, adapting processes, and repurposing entire business models to combat challenges of the digital world
– Helps you pass your Digital and IT Strategy exam towards Strategic Leader status
– Reference guidance for day-to-day problems for IT Professionals
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